Hospital Buy-in and Communication: Strengthening Hospital Partnerships Through the Huddle Process
October 14, 2025 @ 2:00 pm - 3:00 pm• EST
Trust in organ, eye, and tissue donation is facing unprecedented scrutiny in light of recent media coverage and public concerns. For donation professionals, strengthening hospital partnerships has never been more vital. During this session, we will explore the role of structured “huddles” as a practical, evidence-based approach to building trust, aligning care teams, and improving donation outcomes. Best practices for enhancing the huddle process will be outlined, including defining roles, aligning messaging, anticipating challenges, and using storytelling, visuals, and technology to support collaboration. Through real-world examples, tools, and actionable strategies—including AI-enabled performance aids—donation professionals will gain practical steps to foster stronger partnerships, ensure consistent communication, and improve hospital satisfaction.
Explain why huddles are critical to trust-building in donation settings.
Identify eight key takeaways for implementing or strengthening huddle practices.
Explore strategies for reframing messages, layering communication, and reinforcing trust with visual and narrative tools.
Describe how to measure impact, ensure accountability, and adapt the process to diverse hospital environments.
Mentee, Mentor, Speaker
Chad Bryant
Donation System Specialist
LifeGift
Donation Advancement Series Faculty, Moderator
Stefanie Dziedzic
MS, CFRE
Chief Development Officer
The Lions Eye Bank of Wisconsin
Members of the donation and transplantation community serving diverse populations to include administrators, coordinators, physicians, nurses, surgeons, managers, quality improvement specialists, social workers, and other donation and transplantation center professionals and their colleagues.
Buckeye Transplant is the nation’s leading provider of specialized services for transplant centers. Since its inception in 2008, they have partnered with transplant centers, research facilities, and OPOs across the country to manage organ offers through donor screening, organ call coverage, transportation coordination, donor management, facilitation of organ recovery and transplantation processes, waitlist management, and transplant patient calls.
