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Organ Alliance Learning Pathway
Focus Headers Donation LMS
Timely Referrals P1

Donation Authorization Strategies

The dynamics of donation discussions have long been identified as key components to increasing conversion. Join us to hear successful techniques from various OPO’s who have cultivated new processes surrounding family care. Elements of each presentations will include staff development and accountability, phone approaches, and family care excellence in the age of a pandemic. If your OPO is taking a closer look at authorization practices, you will find this course most helpful as it will provide some practical techniques for adjusting to the changing healthcare landscape and family care roles.

At the end of the course, participants should be able to:

  • Describe how internal Authorization Data transparency can drive change.
  • Discuss in-depth, focused education and tracking program for family care staff.
  • Identify the benefits of utilizing dual advocacy and establishing an Authorization Coach huddle.
  • Identify strategies used to strengthen phone approach skills and increase staff comfort.
  • Describe the weekly debrief tool used to share how Family Advocates overcome unique challenges.

Continuing Education credits are no longer available for this learning opportunity.

Certificate of Completion will be provided upon completion.

Members of the donation and transplantation community serving diverse populations to include administrators, coordinators, physicians, nurses, surgeons, managers, quality improvement specialists, social workers, and other donation and transplantation center professionals and their colleagues.

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