Coordination Services Manager

About ProCure On-Demand

ProCure On-Demand is a Public Benefit Corporation that is reimagining the organ recovery process to save and improve lives. ProCure was founded by transplant surgeons and the organization’s mission is grounded in the belief that we can improve some of the most inefficient parts of the organ procurement process through new approaches. Our team is a group of talented professionals, diverse in our skills and experiences, but like-minded in our devotion to put in the hard work to make big changes happen. Are you interested in working with a dynamic team to create transformational change? If so, please get in touch with us. To learn more about ProCure, visit www.procureodx.com.

About this Role

ProCure is seeking a Coordination Services Manager to join our growing team. This role provides operational leadership for organ procurement coordination, overseeing case management, staffing decisions, and resource utilization during 24-hour call shifts. This role mentors and supports Procurement Coordinators, collaborates across departments to ensure seamless case execution, and drives continuous process improvement through training, case review, and operational oversight.

Essential Job Duties

• Performs duties during scheduled 24-hour call shifts
• Makes critical decisions regarding staffing, utilization of resources, and case management
• Effectively guides Procurement Coordinators through an organ donor case from start to finish
• Works collaboratively with other departments to ensure supply needs are met and appropriate personnel are dispatched
• Independently manages organ procurement cases as needed during periods of increased case activity
• Assists Procurement Coordinators in interpreting and communicating necessary clinical information to those involved in the donation process
• Provides direct support to staff to work through new and difficult situations
• Trains newly hired Procurement Coordinators to coordinate organ donation cases in alignment with company best practices
• Actively participates in ongoing case review to ensure processes are followed and help identify areas for improvement
• Other duties as assigned

Required Qualifications

• Prior experience as a Procurement Coordinator or related role
• Bachelor’s degree in related field (nursing, respiratory therapy, biological science, etc.) preferred
• Current ABTC Certification preferred

Job Location: Remote

Salary: $105,000-$125,000 annually

To apply: To apply, visit https://form.jotform.com/232574669906167

ProCure On-Demand is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state or local laws.