Chad Bryant serves as a Donation Systems Specialist II at LifeGift, where he builds strong collaborative relationships with healthcare professionals to ensure the highest standards in donation outcomes. With a background in healthcare administration and extensive experience in organ and tissue donation systems, Chad brings both technical expertise and a people-centered approach to his work. He holds a Bachelor of Science in Healthcare Administration from Western Governors University
Hospital Buy-in and Communication: Strengthening Hospital Partnerships Through the Huddle Process
Trust in organ, eye, and tissue donation is facing unprecedented scrutiny in light of recent media coverage and public concerns. For donation professionals, strengthening hospital partnerships has never been more vital. During this session, we will explore the role of structured “huddles” as a practical, evidence-based approach to building trust, aligning care teams, and improving donation outcomes. Best practices for enhancing the huddle process will be outlined, including defining roles, aligning messaging, anticipating challenges, and using storytelling, visuals, and technology to support collaboration. Through real-world examples, tools, and actionable strategies—including AI-enabled performance aids—donation professionals will gain practical steps to foster stronger partnerships, ensure consistent communication, and improve hospital satisfaction.