Ingrid Palacios

Multicultural Community Outreach Program Manager
New England Donor Services
Area(s) of Focus Bilingual: Public Education, Multicultural Outreach, Community Engagement, Multicultural Program Management, Public Speaking, Social Media, Strategic Partnerships
Areas of Practice: Outreach

Brief Bio

Ingrid Palacios has been part of the amazing mission of saving lives through organ and tissue donation for the past 10 years. She currently works as a Multicultural Community Program Manager at New England Donor Services, where she provides education about organ and tissue donation (in English and Spanish), and promotes donor registration within diverse multicultural communities. Ingrid also served as a Family Services Coordinator working with donor families in the hospital setting for 8 years. She graduated from Universidad Central de Venezuela with a Bachelor degree in International Studies. Right after graduation she came to the U.S. to study English and started a career in Human Services, after experiencing and realizing the enormous need and the lack of bilingual (Spanish speaking) professionals in that field, following her true passion, to serve and advocate for her Hispanic community and all other under-served, underrepresented communities in this country. She has 20 years of experience working with families from diverse cultures and backgrounds, in several areas, such as: Healthcare, Mental Health, Domestic Violence, Sexual Assault, Human Trafficking, Crisis Counseling and Organ and Tissue donation.
Ingrid also has made it her personal and professional mission to promote Diversity, Equity and Inclusion in all areas of her life and completed the Diversity and Inclusion Program at Cornell University. She is a proud dog mom of 2 beautiful Shih Tzus, Coco and Luna, and lives with her husband Marc in the state of Massachusetts.

Connections to the Cause

Alliance Involvement Years Involved: 1
Current Involvement: Presenter, Workgroup - Conversation Series

Alliance Presentations

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Advancing Equity to Save more Lives: The Latino Community & The Ethical Paradox of Donation and Transplantation

Tuesday, September 20, 2022, at 2:00pm

The Alliance Conversation Series brings you cost-free, fast-paced collaborative opportunities that highlight successful donation and transplantation practices across the country. Through shared insight, multidisciplinary experts identify solutions to critical challenges affecting the community of practice and actively share them for open discussion and broader knowledge of effective practices.

The sessions encourage real-time feedback and participation from viewers.

Overview: In the United States, the Latino community, especially those that are undocumented, face significant barriers in healthcare. In this conversation, we will establish a foundational understanding of the Hispanic culture, values, and beliefs and discuss the ethical paradox Latinos face when it comes to donation and transplantation. Our panel will share details about initiatives developed by OPOs, Transplant Centers, and State Legislatures to promote healthcare equity within the Latino community and share best practices established to better serve the Latino community in hospital and community settings.

Added Learning Opportunity (optional)We encourage you to continue with us for an optional 30-minute Breakout Session that will take place following this session at 3pm ET/2pm CT/ 1pm MT/12 pm PT. These breakout discussions will serve as a value opportunity to connect with your peers in the community in small, collaborative groups and apply lessons learned from the general session. Following the breakout session, we will reconvene with our speakers to share key insights and strategies identified.

Lifelong Networks

Our partners are the heart and soul of our organization. For more than 15 years, they have played a vital role providing quality education and programs to advance a shared mission.