Ingrid Palacios

New England Donor Services

Brief Bio

Ingrid Palacios has been part of the mission of saving and healing lives through organ and tissue donation for the past 10+ years. She currently works as a Multicultural Community Outreach Program Manager at New England Donor Services, where she develops cultural intelligent programs to provide education about Organ and Tissue donation (in English and Spanish), and promote donor registration within diverse multicultural/multiethnic communities throughout New England.

She is a member of the New England Donor Services Social Equity Steering Committee, a member of the Board of Directors of the national Association for Multicultural Affairs in Transplantation (AMAT), a member of the DEI Committee at AOPO and a member of the Diversity Equity and Inclusion Workgroup, at The Organ Donation and Transplantation Alliance, where she was awarded the national “Raising Leader Award”.

She graduated from Universidad Central de Venezuela with a Bachelor degree in International Studies and has 20 years of experience working with families from diverse cultures and backgrounds, in several Human Services areas in the U.S. such as: Healthcare, Mental Health, Domestic Violence, Sexual Assault, Human Trafficking, Crisis Counseling and Organ and Tissue donation.

Ingrid has made it her mission to promote Diversity, Equity and Inclusion in all areas of her personal and professional life and completed the Diversity and Inclusion Program at Cornell University.

She is a proud dog mom of 2 Shih tzus, Coco and Luna, and live swith her husband Marc in the town of Wayland, MA.

Area(s) of Focus
Bilingual: Public Education, Multicultural Outreach, Community Engagement, Multicultural Program Management, Public Speaking, Social Media, Strategic Partnerships

Areas of Practice: Outreach

Connections to the Cause


Alliance Presentations

Diversity And Inclusion. Business Employment Leadership

Advancing Equity to Save more Lives: The Latinx Community & The Ethical Paradox of Donation and Transplantation

Tuesday, September 20, 2022, at 2:00pm

The Alliance Conversation Series brings you cost-free, fast-paced collaborative opportunities that highlight successful donation and transplantation practices across the country. Through shared insight, multidisciplinary experts identify solutions to critical challenges affecting the community of practice and actively share them for open discussion and broader knowledge of effective practices.

The sessions encourage real-time feedback and participation from viewers.

Overview: In the United States, the Latinx community, especially those that are undocumented, face significant barriers in healthcare. In this conversation, we will establish a foundational understanding of the Hispanic culture, values, and beliefs and discuss the ethical paradox Latinx people face when it comes to donation and transplantation. Our panel will share details about initiatives developed by OPOs, Transplant Centers, and State Legislatures to promote healthcare equity within the Latinx community and share best practices established to better serve the Latinx community in hospital and community settings.

Added Learning Opportunity (optional)We encourage you to continue with us for an optional 30-minute Breakout Session that will take place following this session at 3pm ET/2pm CT/ 1pm MT/12 pm PT. These breakout discussions will serve as a value opportunity to connect with your peers in the community in small, collaborative groups and apply lessons learned from the general session. Following the breakout session, we will reconvene with our speakers to share key insights and strategies identified.

Lifelong Networks

Our partners are the heart and soul of our organization. For more than 15 years, they have played a vital role providing quality education and programs to advance a shared mission.