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Kelsey Crowley

In 2025, I am answering the call to... transform lives through innovative ways, that maximizes donation opportunities.
Job Title: Organ Procurement Manager
Organization: Donor Alliance
Age: 32
Years in Donation and Transplantation: 7
What makes your career in organ donation and transplantation special? What makes my career in organ donation and transplantation truly special is the unique perspective I've gained from working both with families in the ICU and on the clinical side of the organization. Spending four years supporting families gave me a deep understanding of their experience during one of the most difficult moments in their lives. Transitioning to the clinical side allowed me to see the full spectrum of the donation process. This dual perspective enables me to bring compassion into clinical practice, implement meaningful innovations, and provide comprehensive education to others. It's a rare opportunity to have insight into every step of the donation journey, and it drives my commitment to improving outcomes for both donors and recipients.

Biography

Kelsey Crowley serves as the Organ Procurement Manager at Donor Alliance, where she brings seven years of multifaceted experience in organ donation, spanning family support, operating room coordination, and leadership in procurement services. Her career is marked by thoughtful innovation, operational excellence, and an enduring commitment to supporting both teams and families throughout the donation process.

She was nominated for The Alliance 40 Under 40 by Jordan Lykens, RN, BSN, CPTC, Learning and Development Specialist at Donor Alliance. “Kelsey has had a far-reaching impact in the field of organ donation and transplantation,” Lykens shared. “From her roles in Family Support and Organ Recovery, she has demonstrated unwavering commitment and dedication to the mission. She is recognized regularly for her leadership and mentorship, and she consistently goes above and beyond to support her teammates.”

Among her most meaningful contributions, Crowley led the implementation of noise-cancelling headphones during all Donation after Circulatory Death (DCD) cases — a practice now standard at Donor Alliance. This initiative has improved the donation environment by reducing clinical noise for the donor during end-of-life care, preserving donor dignity and offering emotional support to grieving families.

She also played a central role in redesigning the organization’s post-OR kidney allocation process, a project that contributed to Donor Alliance achieving one of the lowest kidney non-use rates among OPOs nationwide in 2024. Her strategic approach and operational insight have made her a trusted resource within her department and across multidisciplinary teams.

Kelsey Crowley exemplifies excellence in organ procurement, demonstrating how innovation, compassion, and mentorship can elevate an entire organization and strengthen the gift of life.