Sandy Shih Andrada is a Director of Donation Development for Donor Network West, an organ procurement organization based in San Ramon, CA. She is proud to be in her twentieth year with the organization, leading a team of professionals dedicated to saving lives through organ and tissue donation. Sandy previously served as President of the Association for Multicultural Affairs in Transplantation and served on the Advisory Committee on Organ Transplantation (ACOT.)
The executive suite at hospitals where donations occur are key partners to the success of any potential case. During this discussion, we will highlight effective strategies for engaging hospital executives through strategic planning and communication. Additionally, we will explore common expectations that hospital executives have of their donor champions and OPO partners, and the resulting impact on donation outcomes. Lastly, we will discuss how to utilize the Kotter 8-Step Change Model to improve hospital metrics.