Partner Information

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Steven Averhart

CTBS
Family Services Manager
New England Donor Services

Area(s) of Focus

Authorization

Patient Group: Adult, Pediatric & Neonatal
Areas of Practice: Outreach

Brief Bio

12 years’ experience in the field of Organ & Tissue Donation, in a variety of areas including IT, Medical Records, Organ & Tissue Requesting, and Community Outreach.

Alliance Involvement

Years Involved: 0

Current Involvement: Presenter

Alliance Presentations

Doctor With Computer Calling On Phone At Hospital

A Challenging Environment Calls for Creative Communication Strategies

Tuesday, February 09, 2021, at 2:00pm

Family Services Coordinator’s (FSC’s) are critical partners to patient care providers as they collaboratively support families and, when appropriate, present them with the opportunity for donation. With the outbreak of COVID-19 leading to limited face-to-face interaction, the creative and talented FSC’s at New England Donor Services (NEDS) have explored unique communication strategies that have enabled their team to accommodate families in a considerate and respectful manner during their time of grief. Join us to hear from the Family Support Team at NEDS as they present unique strategies that their team has successfully implemented to maximize communication with donor families in this challenging environment.

Lifelong Networks

Our partners are the heart and soul of our organization. For more than 15 years, they have played a vital role providing quality education and programs to advance a shared mission.

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