Caitlin Stephen

Caitlin Stephen

Job Title: Manager, Hospital & Partner Relations
Organization: Gift of Hope Organ & Tissue Donor Network

Caitlin Stephen is a Manager of Hospital & Partner Relations with Gift of Hope Organ & Tissue Donor Network. Over the past 12 years, Caitlin has served as a Hospital Development professional – first as a donation coordinator, then supervisor and manager. Caitlin has worked within Gift of Hope’s local service area (of 180 community hospitals and trauma centers), providing ongoing support of the development and implementation of donation-related policies and best practices. She has organized events to promote organ/tissue/eye donation and conducted countless educational programs with physician and nursing staff partners to ensure every potential donor family is offered donation options in a timely, compassionate and collaborative manner.

In her management role, Caitlin participated in the development and execution of Gift of Hope’s Referral Management initiative in February 2020. She currently serves her organization as a Hospital Development Resource, supporting the Hospital Development team’s initiative of leveraging hospital partnerships and relationships to ensure a streamlined and supportive referral/approach environment for hospital partners, potential donor families and OPO staff.

Professional Information

Alliance Presentations

Physician Provider

Physician and Provider (APP) Relationships for Success

Tuesday, March 10, 2026, at 2:00pm

Many providers in the healthcare environment have limited exposure and experience to organ donation and/or have only experienced a small portion of the donation process. This webinar will focus on the critical importance of consistency and transparency between healthcare providers and OPO teams to meet the mutual goal of supporting all donors and donor families. Dynamics and challenges within the current healthcare environment will be explored, followed by examples of actionable steps that can be explored to strengthen communication and relationships between hospital and OPO providers.

Illustration Of Human Epileptic Brain And Abnormal EEG Wave Disc

2023 AAN Brain Death Updates: Collaborative Approaches in Aligning Hospital & OPO Policies

Tuesday, March 04, 2025, at 2:00pm

In this webinar, we will explore how hospital partners and Organ Procurement Organizations (OPOs) have addressed the recent (2023) updates to AAN guidelines for determination of death by neurological criteria/brain death. We will explore the impact of variation in BD/DNC policies on hospital partners and OPOs alike – and review the importance of having standardized up-to-date brain death/death by neurological criteria policies to support hospital providers, institutions, patients and families. Participants will be encouraged to evaluate and recognize the ways OPO and hospital partners can establish respectful collaboration to promote and adhere to professionally accepted standards of BD/DNC.

Family Readiness

Matching Family Expectations – Collaboration to Support Timely Donation Conversations

Tuesday, June 04, 2024, at 2:00pm

Donation requires a collaborative effort of the multidisciplinary team involved – the hospital, OPO and potential donor family. Throughout the discussion, we will explore the broader benefits of timely collaboration, aiming to enhance outcomes for families while fostering efficiency and success in partnerships between OPOs and hospitals. Additionally, special considerations will be addressed, particularly in assessing family readiness, acknowledging the unique needs of pediatric patient populations versus adults.

Lifelong Networks

Our partners are the heart and soul of our organization. For more than 15 years, they have played a vital role providing quality education and programs to advance a shared mission.

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