As a Donation Systems Training Specialist with LifeGift, Katie is dedicated to advancing education, compliance, and performance in the organ and tissue donation process. With a strong foundation in healthcare training and development, she designs and delivers comprehensive onboarding programs, continuing education modules, and simulation-based learning experiences that equip hospital development staff with the skills needed to optimize donation outcomes.
In this role, Katie collaborates closely with hospital development teams, clinical operations, family engagement, and quality improvement departments to ensure that training initiatives are data-driven, regulatory-compliant, and aligned with CMS Conditions of Participation, UAGA statutes, and national best practices. She plays a pivotal role in bridging knowledge gaps, fostering hospital partnerships, and supporting key performance metrics such as referral compliance, timely communication, and donor conversion rates.
Passionate about developing people and systems, Katie leverages tools like Power BI dashboards, e-learning platforms, and interactive workshops to make complex processes accessible, measurable, and actionable. By combining strategic vision with practical education, she helps ensure that donation systems operate at the highest standard, ultimately honoring donor heroes and saving more lives through transplantation.
Optimizing DCD Potential: Leveraging Electronic Referrals, Triage and EMR Access for Success
This presentation explores how optimizing electronic referral systems, triage workflows, and EMR access levels can directly drive growth in Donation after Circulatory Death (DCD) opportunities across hospital systems. Participants will gain insight into the critical intersection of technology, clinical readiness, and process standardization that supports timely donor identification, efficient case triage, and improved authorization outcomes. Through real-world case examples, visual workflows, and data-driven strategies, this session highlights how aligning hospital and OPO teams around digital integration can reduce missed referrals, streamline decision-making, and enhance DCD conversion performance.
