The Power of Words: What’s the Difference?
The Alliance Conversation Series brings you cost-free, fast-paced collaborative opportunities that highlight successful donation and transplantation practices across the country. Through shared insight, multidisciplinary experts identify solutions to critical challenges affecting the community of practice and actively share them for open discussion and broader knowledge of effective practices.
The sessions encourage real-time feedback and participation from viewers.
Overview: The transplant process is stressful for donor families, patients, and caregivers. It can often elicit a stress response that can significantly affect rational thought and decision making. While healthcare providers always have best intentions to help donor families, patients, and caregivers through the process, sometimes the actual impact of the way we communicate can intensify the stress response. To truly influence the impact, it is important to create an environment that promotes open and authentic communication. This panel discussion will focus on why word selection and empathic communication strategies are crucial in order to promote thoughtful decision making through the transplant process.